Social inbox

Centralize every brand conversation

Comments, DMs, and mentions from every connected profile in one queue, with auto-reply rules that respond with AI or route the message to the right person before it ever goes cold.

Comments & DMsAuto-reply rulesAI repliesAssignmentTags & notes
Schedules, publishes and listens across:
Rated 4.8 on Trustpilot and Google by agencies, freelancers & brand teams4.8
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One inbox, zero missed

Community managers who finally hit inbox zero.

Every DM and comment across every profile in one place. Here's the relief that brings.

Woman smiling while looking at her phone
1 inboxfor every profile you run
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
Smiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media manager

4.8/5 · 7,000+ profiles connected on Mydrop

Managing 14+ social platforms felt like a 2 a.m. nightmare until Mydrop. The AI brand-voice mapping is scary accurate, and the client approval portal saved me easily 15 hours this week alone. It's the ultimate set-and-forget workspace for busy agencies.
A true automation tool for scheduling (and creating) social media content! It has saved me over 20 hours of work already in just my first couple weeks. A true game-changer for anyone in business, big or small!
Finally tried Mydrop on a test client and the white-label portal on a custom domain actually looks legit, no Mydrop branding sneaking in. The OAuth setup saved me from the usual “what's my password” back-and-forth.
Absolute game-changer. Mydrop completely automated my content workflow. The scheduling is flawless, it actually feels intuitive, and it saved me 10+ hours in my very first week. Best decision I've made for my socials!
Mydrop AI has been an absolute game changer, it has saved me so much time and effort. It does what it promises. Easy to use, versatile, and the creator is really open to feedback. Very happy!
I was looking through a bunch of management tools for my client, as it was getting out of control; after comparing every solution, I found Mydrop to be a no brainer.
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Love that you baked in white-label portals from day one, that's a huge pain point for agencies.
Love this platform for scheduling social media posts! Easy and very intuitive to use! Highly recommend!
Very nice tool, you will save a lot of time. Very easy to use, user friendly. I have used it for several months and it is very helpful.
Helpful app if you are trying to streamline social content creation for clients.
Managing 14+ social platforms felt like a 2 a.m. nightmare until Mydrop. The AI brand-voice mapping is scary accurate, and the client approval portal saved me easily 15 hours this week alone. It's the ultimate set-and-forget workspace for busy agencies.
A true automation tool for scheduling (and creating) social media content! It has saved me over 20 hours of work already in just my first couple weeks. A true game-changer for anyone in business, big or small!
Finally tried Mydrop on a test client and the white-label portal on a custom domain actually looks legit, no Mydrop branding sneaking in. The OAuth setup saved me from the usual “what's my password” back-and-forth.
Absolute game-changer. Mydrop completely automated my content workflow. The scheduling is flawless, it actually feels intuitive, and it saved me 10+ hours in my very first week. Best decision I've made for my socials!
Mydrop AI has been an absolute game changer, it has saved me so much time and effort. It does what it promises. Easy to use, versatile, and the creator is really open to feedback. Very happy!
I was looking through a bunch of management tools for my client, as it was getting out of control; after comparing every solution, I found Mydrop to be a no brainer.
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Love that you baked in white-label portals from day one, that's a huge pain point for agencies.
Love this platform for scheduling social media posts! Easy and very intuitive to use! Highly recommend!
Very nice tool, you will save a lot of time. Very easy to use, user friendly. I have used it for several months and it is very helpful.
Helpful app if you are trying to streamline social content creation for clients.

Weapon #3 · the unified inbox

Monday morning.Zero unanswered.

Every comment, DM and mention from ten networks lands in one queue.

Sat–Sun, everywhere17 unanswered
TikTok@cafehopperloved the new blend ☕
LinkedInMaria Ruizcollab?
Instagram@leah.mercerDo you ship to Canada?
YouTube@brewnerdwhat grinder is that?
FacebookTom Vandenbergwhen does the terrace open?
X@dan_kwdo you do gift cards?
One queue
Social inboxRivera Café · all networks1 waiting on you
  • Instagram@leah.mercerDo you ship to Canada?Auto-replied
  • X@dan_kwdo you do gift cards?Auto-replied
  • FacebookTom Vandenbergwhen does the terrace open?Auto-replied
  • YouTube@brewnerdwhat grinder is that?Assigned to Maya
  • LinkedInMaria Ruizcollab?Assigned to Maya
  • TikTok@cafehopperloved the new blend ☕AI draft ready
    Drafted in Rivera Café's voice

    So glad it landed ☕ That's our Sunrise blend, fresh bags drop every Friday at 8am.

    or edit it first

Rules and AI did the other 16. Go on, send the last one.

Rules clear the routineFAQs never reach you
AI drafts in brand voiceyou just approve
One queue, ten networkscomments, DMs, mentions

Reframe it

A social inbox isn't customer support. It's a live map of market demand.

Every "how much?" and "do you ship?" is market signal, and signals missed across five apps are revenue lost. One inbox, with rules that catch what you'd miss.

One queue

01

Every conversation, normalized into one workflow

Webhooks, manual syncs, and post snapshots all land in one consistent inbox. Many formats in, one workflow out: no more hunting through six native apps.

  • Centralize comments, DMs, and mentions
  • Control manual sync and backfill
  • Run inbox health checks

Auto-reply rules

02

Set the words. The inbox does the rest.

Match on keywords ("price", "book", "refund") and Mydrop fires an AI reply, drops a template, tags, or assigns. Fully auto, manual, or hybrid. Cooldowns keep it human; every action is logged.

  • Match keywords (contains-any, all, or exact) with exclusions
  • Auto AI reply, template, tag, notify, or assign
  • Govern with manual, auto, or hybrid approval and cooldowns

Team operations

03

Assign, tag, prioritize, add the context

Give every thread an owner, status, priority, and tags, then export to CSV when finance asks how many leads came through DMs. Nothing slips.

  • Assign ownership, status, and priority
  • Add tags and internal notes
  • Export to CSV for reporting

AI replies

04

Draft replies in the right brand voice

When a human should reply, the AI drafts from the thread, the post, and the brand voice. You review, tweak, send. It sounds like the brand, not a bot.

  • Generate drafts grounded in brand context
  • Set tone, goal, and guardrail inputs
  • Gate every send behind human review

Inbox toolkit

Social support, run like clockwork

Auto-reply rules

Auto-reply with AI or assign, based on keywords.

Assignment

Give every thread a clear owner.

Tags & notes

Add context the whole team can see.

AI drafts

Brand-aware reply drafts, reviewed by a human.

Priority

Surface what matters before it goes cold.

Notifications

Stay on top of new activity across brands.
Managing 14+ social platforms felt like a 2 a.m. nightmare until Mydrop. The AI brand-voice mapping is scary accurate, and the client approval portal saved me easily 15 hours this week alone. It's the ultimate set-and-forget workspace for busy agencies.
A true automation tool for scheduling (and creating) social media content! It has saved me over 20 hours of work already in just my first couple weeks. A true game-changer for anyone in business, big or small!
Finally tried Mydrop on a test client and the white-label portal on a custom domain actually looks legit, no Mydrop branding sneaking in. The OAuth setup saved me from the usual “what's my password” back-and-forth.
Absolute game-changer. Mydrop completely automated my content workflow. The scheduling is flawless, it actually feels intuitive, and it saved me 10+ hours in my very first week. Best decision I've made for my socials!
Mydrop AI has been an absolute game changer, it has saved me so much time and effort. It does what it promises. Easy to use, versatile, and the creator is really open to feedback. Very happy!
I was looking through a bunch of management tools for my client, as it was getting out of control; after comparing every solution, I found Mydrop to be a no brainer.
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Love that you baked in white-label portals from day one, that's a huge pain point for agencies.
Love this platform for scheduling social media posts! Easy and very intuitive to use! Highly recommend!
Very nice tool, you will save a lot of time. Very easy to use, user friendly. I have used it for several months and it is very helpful.
Helpful app if you are trying to streamline social content creation for clients.
Managing 14+ social platforms felt like a 2 a.m. nightmare until Mydrop. The AI brand-voice mapping is scary accurate, and the client approval portal saved me easily 15 hours this week alone. It's the ultimate set-and-forget workspace for busy agencies.
A true automation tool for scheduling (and creating) social media content! It has saved me over 20 hours of work already in just my first couple weeks. A true game-changer for anyone in business, big or small!
Finally tried Mydrop on a test client and the white-label portal on a custom domain actually looks legit, no Mydrop branding sneaking in. The OAuth setup saved me from the usual “what's my password” back-and-forth.
Absolute game-changer. Mydrop completely automated my content workflow. The scheduling is flawless, it actually feels intuitive, and it saved me 10+ hours in my very first week. Best decision I've made for my socials!
Mydrop AI has been an absolute game changer, it has saved me so much time and effort. It does what it promises. Easy to use, versatile, and the creator is really open to feedback. Very happy!
I was looking through a bunch of management tools for my client, as it was getting out of control; after comparing every solution, I found Mydrop to be a no brainer.
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Love that you baked in white-label portals from day one, that's a huge pain point for agencies.
Love this platform for scheduling social media posts! Easy and very intuitive to use! Highly recommend!
Very nice tool, you will save a lot of time. Very easy to use, user friendly. I have used it for several months and it is very helpful.
Helpful app if you are trying to streamline social content creation for clients.
Smiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media manager

4.8/5 · 7,000+ profiles connected on Mydrop

FAQ

Questions, answered.

Rules match keywords in comments and DMs, then act: AI reply, template, tag, notify, or assign. Manual, auto, or hybrid, with cooldowns to keep it natural.

Inbox modules exist for Instagram, Facebook, LinkedIn, Threads, YouTube, and WhatsApp, with runtime support depending on account type and provider capabilities.

Yes. Drafts are built from thread context, the original post, brand context, tone, and goal, with must-include and must-avoid guardrails, and always reviewed before sending unless you choose full auto.

Yes. Assign threads, set priority and status, add tags and internal notes, and export the inbox to CSV for reporting.

Stop letting hot leads go cold over the weekend.

Centralize every brand's conversations in one inbox, with auto-reply rules and AI-assisted replies.

Free to start. No credit card. Built for real client work.

Smiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media manager
4.8/5 · 7,000+ profiles connected on Mydrop